Note: Today’s post is a bit out of the ordinary for me, but it’s what came out of a terrible, head-pounding day. We’ll get back to our regularly scheduled strategy-talk on Thursday.
Today was awful. I can actually say it was the worst day in the history of my entrepreneurial career. One of those days where the clouds are not only falling from the sky, but they are on fire.
It wasn’t any one conversation or thing-that-went-awry. It was everything. And it made me realize how dangerous it is to associate your sense of self so closely with your business. Because when those flaming arrows come falling from the sky, you have no helmet. Not even knee pads.
I’m not proud to admit it, but today I cried. Torrentially. (I think I just made that word up.) Despite the fact that Chris Brogan and my buddy Sparky Firepants think I’m doing it right, despite the fact that everyone is being so darned supportive and awesome, there are a few people who think I’m doing it wrong. And I don’t know why that sucks so bad, but it does.
Maybe you’ve had a day like that?
This is for you if anyone’s ever thrown flaming darts at your head (and yeah…this is for me)
- You are doing it right.
- If someone throws darts at you, don’t throw darts back. Even if it’s practically necessary, or if it’s just a subtle bit of sarcasm or eye-rolling. Darts are like boomerangs and eventually come back to poke the thrower in the eye.
- It’s good to look for the truth in criticism, but if there is any, and after you’ve extracted it, don’t dwell on it. Ask yourself what’s the best thing you can do now, and do it.
- “I don’t want to disappoint people” is not a good reason to say yes. YOU are worth saving from disappointment.
- You can’t run your business for everyone else. Even though you thrive on letting other people benefit from your super-powers and keeping things humming with integrity and style, you’ve got to ultimately meet your own needs first.
- Don’t give up on people. If you spend your life mis-trusting and second-guessing those around you, you’ll soon be throwing flaming arrows of your own.
- Leaps are always worth the jump. Especially if you’re leaping from a burning building, and even if there is no (visible) net.
- The pain that you’re feeling now is real, but subjective. Go watch Cinderella Man or read The Diary of Anne Frank one more time. Perspective is good.
- Struggle is necessary for the growth of your character. So rejoice in the struggle — character is priceless.
- All is well, and all will be well. (My favorite phrase on the planet.)
I can’t say I feel a ton better after writing that, but tomorrow is a new day. And I’ve still got our gold-digging excursion to look forward to, so I’m beyond excited about that. Thanks guys, for all of your shout-outs and encouragement this past week. I’m excited that you’re excited; we’re going to have a grand old time.
And now back to the steak and shrimp stir fry that John made for me…maybe “eat a good meal with people who adore you” should have been on the top of that list.

Hi Sarah,
Sorry your day sucked, but wow, did you give a lot of great advice here. From personal experience I know people who are having a bad day don’t need to hear other people’s advice so I won’t offer any. I will say, you probably feel a lot better sharing all of this.
I especially liked “Don’t give up on people.” I hold myself to a high standard, and sometimes I hold other people to a really high standard and end up disappointed. It’s not really my job to hold people to any standard other than who they are. If I can’t love them for that then the problem is on me, not them.
Thank you for posting this.
Karol
.-= Karol Gajda´s last blog ..Gratitude #001 (Or Sweet Things From Kick Ass People) =-.
Hi Sarah:
Nice post…sorry to hear your day was rough, but it sounds like you have a great perspective. It reminds me of a day I had more than a year ago when a client wrote me a long, scathing email. Despite the fact that I did everything right in my boss’s eyes it did not feel good to get that email. A little later I called my irate client and we got everything cleared up. Nonetheless, the stress gave me a strong tension headache and a need for a shower to cleanse myself of the literal and figurative dirt.
I’d have to second the sentiment of Karol…don’t give up on people. I strongly believe that statement and its importance. Hang in there and know that tomorrow is another day…regardless of how you feel right now.
One quote that I will never forget: “People rarely throw rocks at trees without fruit.” You must be doing something right or they wouldn’t bother to mess with you. =]
.-= Wendy´s last blog ..Reverend Fun =-.
Sarah, you are a person of the highest integrity and character. There’s nothing anyone can say about that. You can put me down for the (virtual) shrimp and steak stir fry! And if your lungs are listening, please don’t get pneumonia, ok!
.-= Kelly Parkinson´s last blog ..WWTKD? (What Would Thomas Keller Do—About Your Services Page?) =-.
Thanks guys. I actually do feel better, even though I didn’t immediately after writing this. And as far as not giving up on people, I absolutely agree. We all have the capacity for dart-throwing, and I’m sure we’ve all used it, even unknowingly.
And I love that quote, Wendy. That’s going on a sticky note.
Saving a plate for you, Kelly! Though by the time you get here, it may be about as good as that codfish mush we made the other night. lol
Sarah: Oh boy do I feel you today! I’m ending a day that’s been mentally/emotionally exhausting in the way that I can feel it in my bones, ya know? BUT I love your advice, for yourself, for me, for anyone. You are so doing it right and have every reason to keep doin’ it, just like your doin’ it.
.-= Lillie´s last blog ..Inspiration for February =-.
Sarah – Sorry you had such a muck-filled day – but jeez, you came out with some great gold nuggets of wisdom. It is so true that “darts are like boomerangs.”
-And know that your fans outweigh your detractors!
.-= jacquelyn kittredge´s last blog ..Dog Names and Twitter Aliases =-.
Sorry you had a rough day. Crying torrentially can be very therapeutic!
Thank you for sharing and for writing this awesome list! I think you pretty much rock!
xo & belief in you,
Carmen
I’m so sorry you had such an awful day yesterday! I’ve found that the more really amazing days I have, the more awful ones show up, too. (It’s not even remotely proportional–it’s more like a month’s worth of amazing days, one really bad one.) There’s nothing quite so frustrating as when *everything* goes wrong all at once, especially when it involves other people and their flaming darts.
I love Wendy’s quote, and one that I recite again and again to myself when everything’s falling apart (or feels that way): There’s chaos under the heavens and the situation is excellent. (Said seeing an evil genie raising his eyebrows and tapping his fingers together on “excellent.”) It pretty much never fails to make me feel a tiny bit better–and sometimes a tiny bit is all it takes.
.-= Jessica´s last blog ..Snap Your Fingers, Edith: How a Crazy Bus Driver Can Teach You All About Building an Audience Before You Have a Niche =-.
While I’m sorry you felt so crummy over it, I can’t be sorry that you had the crisis-day if it spurred you to write this post… We can all feel for you, and learn from your survival, but you get to enjoy the forging of your character bones and the oiling of your creative joints and the lengthening of your divine spine…
Thank you for getting it out to our benefit so you can get on with your benefits ~ !
Keep up the good works ~
~TheGirlPie
.-= TheGirlPie´s last blog ..TheGirlPie: @tzaddi So I’m like a mythical NW Raven, eh? In the jokester category, I feel more like Danny Kaye’s THE COURT JESTER ~ ! =-.
OK, being right next door in N’Carolina, I gotta say, Bless your heart, Sarah! (In the sincere, loving sense, not the mmmm-hmmmm Southern sense). I am so sorry you had a horrid day. Tears are good to cleanse your spirit. And you’re 100% right about that perspective thing. I think tears precede clarity. And maybe breed clarity.
Sometimes a bit of proper critiquing (or just difference of style) can sting but cause us to grow. And while we like to be liked (it’s always good to be adored — for ourselves and our work), sometimes someone’s criticism/disappointment/meanness has little or nothing to do with us. Some people just thrive on control or drama or are simply never completely satisfied. (Amid the awesome clients over my last 15 years of business I’ve had a few from the bad pile, but thankfully only a few.) So, sometimes we choose clients we shouldn’t or we just don’t know how to say no (when we wanna say no, when our intuition warns us and our gut begs us). But even the flaming river of death holds lessons — as long as we don’t take a long swim in it!
I hope you are feeling worlds better today.
I agree with everyone’s statements above. Sarah, there have been very few people I’ve discovered through life & business that just seem to always hit the mark the way you do. Wendy’s quote is sooooo true. However, why is it that we can have a gazillion people shouting out praise about us from the rooftops and still that one nay-sayer has the ability to reduce us to mush? It sucks and it always hurts, no matter how enlightened we think we are. So I will add my two cents for you:
“Love the Haters”- they are small little needy people wishing they were you, and for those a little too “identified” with their work/business, I highly recommend reading “A New Earth” by Eckhart Tolle. It helps put a whole lot of perspective on things like this.
.-= Tammy Dalton´s last blog ..Is your Clean Green? =-.
Oh Sarah! Sorry to hear about your stress. You are such a ray of sunshine and so AMAZING to work with, that only good vibes should be coming your way. I’ve always belived in the saying “if you’re not pissing off some of the people some of the time, you’re not really giving your life/career/family the best of you.” So I follow that – I regularly piss off my colleagues (yes, we will redesign our crappy website – and it will be beautiful and easy to navigate and warm/inviting – sorry you were tied to the old one, but I’m blowing it up and hiring the brilliant web-wizard Sarah Bray to redesign that puppy- THANK YOU – I LOVE IT!!!).. I piss off my children regularly by loving them too much and wanting the best for them (hmm.. which is example to use?..
, you get the picture… We live life on our terms, with full-on passion, work ethic, integrity and love. Those things shine through in all you do, and I’m honored to have had the pleasure to work with you. Anyone who disagrees.. feel free to send my way.
Keep rockin the universe, Sarah.. we need more of you!!
[...] weeding out right vs. wrong people. Sometimes it goes something like this. Sometimes it feels like crawling out of the flaming river of death. And sometimes, after both of those, I have to deep-clean the house and eat these cookies out of [...]
Yuk! Sorry today sucked so bad! I just want you to know that I think you are an amazing person and business woman. I hope you ended this day with a few smiles.
“I will not let anyone walk through my mind with their dirty feet.” -Mohandas
K. Gandhi (1869-1948)
.-= Karen Starr´s last blog ..The ones before us =-.
Just sending love- saw this post after your tweet to the not-so-pretty blog post that had link back here… I get it. Totally have had those days.
Crying helps. I’ve done a lot of crying in my business. Helps keeps things clean.
.-= Mark Silver´s last blog ..Beyond Being Really Good At What You Do =-.
Hi Sarah, Just wanted to say sorry you had such a bad day! I’ve been having a few bad days myself recently and reading your post helped a lot. Thanks.
Ouch! Flaming clouds falling on your head–not good!
I’m sorry you had such a rotten day. Just for the record I think you’re doing a great job. Great post, I’m impressed that you responded to adversity by putting out some great content.
Cheers!
.-= Dave´s last blog ..6 Impossible Things: #1 Rose Ladder =-.
Thank you guys! You know, I had second (and third) thoughts about publishing on a day that sucked so badly, but I’m glad I did. You guys are awesome for dragging a person out of the muck.
“I will not let anyone walk through my mind with dirty feet”…I love that. If I can accomplish it, I will make them take their shoes off at the door from now on.
[...] Crawling out of the flaming river of death – On handling online criticism. Possibly related posts: (automatically generated)business buzz 2-26-10 [...]
Hey, some of this sounds familiar! Hope your week has improved, friend!
.-= Sarah Beth´s last blog ..A little tip =-.