Category Archives: Rocket Science

How-tos for everything from writing copy to fixing your janky code

18 video skills I’ve learned in the past 60 days (or: In which I pretend to be an expert, but am not)

Part of my brain is going “Oh really, Sarah? You’re going to write a blog post that starts with ’18 [blah blah blah] I’ve learned…’ Wow. That’s very imaginative of you.” And then the other part of my brain is saying “But I really did learn 18 things. And it’s important that people know that.”

Because honestly? Two months ago, I was woefully ignorant about how to do video. Yes, I had read all of the articles on making screencasts and using your webcam. I had a vague idea that lighting was important. I knew how to edit using Screenflow with the best of them. I did the Gold-Digging Excursion, for pete’s sake. In capitals!

But I was an idiot. Now that I’ve produced three episodes into our web series, I am fully aware of my video shortcomings. Here is proof.

I used to think that my crappy videos gave me an approachable, honest feel.

And I’m nothing if not approachable and honest, right? I would rather help people than impress them. I felt like professionally done videos were corporate and fake. In order to be real, you had to film yourself staring at your webcam, completely impromptu-like. Ways that this was totally wrong:

  • Staring at the webcam actually makes you look more like an infomercial than if you look slightly away from it.
  • There are so many factors that determine whether a video has an approachable, grassroots feel. Crappy quality is not one of them. The script, lighting, camera shots…yes.

I used to think that video was appropriate for all kinds of information

I thought video was used for a more visual learning style, but beyond that, anything done in text form could theoretically be done in video to capture a broader audience. Again, wrong.

  • Although you can use video to reverse-transcribe a message meant for text, doesn’t mean that you should. When people say they don’t like video, it’s usually because they don’t like this type of video usage (or abusage, as the case may be). Being forced to listen to a half hour lecture that you could have read in 5 minutes is not the funnest way to spend your time (and believe me, I’m preaching to my former self here). Audio is a much better use for lecturing, since people can listen on the go.
  • It’s hard to explain what does work really well in a visual medium. Think “anything that you need to see with your eyes to get a full grasp of”. (I never said I was the queen of definitions.)

I used to think that the sound captured by the camera was great.

Well, not great, but I couldn’t really tell why I sounded like I was in a box. Or why the refrigerator humming sounded nearly as loud as my voice. So I figured that was just normal and nothing to concern myself over.

  • Built-in microphones pick up crappy sound quality, and an otherwise professionally-done video will feel like it sucks if the sound is bad.
  • There is this little thing called “ambient noise” that I’d never heard about before. It’s basically the noises in a room (or outside) that we pretty much block out of our regular hearing. You can’t get rid of ambient noise altogether, but using a separate microphone (for instance, a boom mike) to capture sound helps eliminate it.
  • Unless you own or have rented the whole block of where you’re shooting, capturing good sound outdoors is a challenge. Unless you have the chutzpa to tell every one of your neighbors to stop screaming on trampolines, mowing their lawn, and driving down the street during the shoot.

I used to think that adequate lighting could be achieved by sticking my bedside lamp by my head.

Now I know why I always looked a little orange. Or stark white. Or slightly green. Bad lighting can make you look like you are starring in an old 80s video. Or worse, in an old 80s video about vampires.

I don’t pretend to know anything about lighting even now, but I do know:

  • Achieving consistent lighting outdoors is really, really hard. The reflectors get blown around by the wind, so you get this weird disco ball effect. The sun and the clouds keep moving around without your permission. Lighting is much easier to control indoors.
  • If you wear white, it’s really hard to get the right lighting on you. Even if it’s off-white. You can easily end up looking like you are emanating an angelic glow.

I had no idea how long shooting a video would really take.

Our shoot for the first 2-minute episode was supposed to be four hours. It ended up being eight. We took a much simpler approach for the second two episodes, and did both of those in 9 hours. Still, we’ll end up with 4 or 5 minutes of film total for those two episodes.

  • If you want to shoot a 2-minute film in four hours (which is probably some kind of record if you’re using one camera and a tiny 4-person crew), limit the number of camera shots you are going to use. Every time the crew has to set up the camera and lighting in a new place, it takes a good 60-90 minutes of setup time.
  • In the same way, limit your camera movement. Any time the camera has to dolly (which means setting up the camera on a roly-cart sort of thing so it can move smoothly), it takes a lot more tries to get it right.

I never believed I had the resources to hire a film crew.

Filming without a crew is fine if you’re setting up the camera and lighting yourself and then filming yourself in one stationery location. Especially if you’ve got some video skills of your own. But you can hire a crew. If you’re filming a web series or something like that, you’ll definitely want to.

Actors and crew are usually paid on a half-day (4 hours or less) or full-day (8-10 hours) basis. If you’ve got a university or two in your area, it’s very likely that you can find students who are building their portfolios who will work at really reasonable rates (or free). Or you can find people who do this as a hobby who are wanting to make some extra money on the side. Often, if you find one person, they’ll already have a crew of people that they’ve worked with before and can recommend.

  • You’ll need someone to write the script. This could be you or a team. Just make sure whoever’s doing it is good at writing dialogue that sounds natural and not contrived. (Go Julianne!)
  • You’ll need someone to do all the pre-production work. This could be you or someone else. This means settling on the location, gathering the props, planning meals (if you’re doing a full day, you usually provide breakfast and lunch to your crew, which can be as simple as doughnuts and coffee for breakfast and pizza for lunch), and basically making sure all of the people are there at the right time.
  • You may need actors. Make sure you find people who are easy to direct. Novice actors who can take direction can give great performances if they’ve got a patient director who explains things well.
  • You’ll need a director. (Again, all hail Julianne!) It’s really important to get someone who knows what needs to be done and is organized enough to do it. They’ll make all the important decisions that result in the video’s outcome.
  • You’ll need a camera operator. If you’re lucky, you can find someone like Jeff who is really more a director of photography. They’ll be responsible for the overall feel of the film, so it’s important to get someone who really knows what they’re doing.
  • You’ll need a sound operator. If you’re lucky, you can find someone like Ashley who has mad sound design skills. Sound is a lot more complicated than you think. They will be capturing the sound, putting together the sound files, and also mixing the sound once the editing is in its final stages.
  • You’ll need a gaffer. The gaffer is the guy who does the lighting. Ultimately, the director and camera director tell the gaffer what they want, and then the gaffer makes it happen.

Obviously, I still have a lot to learn.

We are using a really small crew on a small, but adequate budget (and if you’re wondering what “small” means, approx. $1500-$2000 for a full day’s shoot, not counting the time that Julianne and I spend). It can be done cheaper. It can be done simpler.

For what we are doing, I think we’ve pared it down pretty much as far as it will go. But I’m getting ready to re-shoot all of the Gold-Digging Excursion videos for v.2 that will be coming out (I’m super-stoked!), and those will go a lot faster and could theoretically be done with just me and the camera operator if we can pre-set the lighting and sound.

Do you have any questions about filming for the web? I probably don’t have answers, but I now know the people who do. :)

What to do when you have no website (or when your website entirely sucketh)

Over the past couple of weeks, my email inbox has been screaming uncle. I keep telling him (yes, my inbox is male) to just man up already, but he’s gotten kind of whiny in his old age. This morning, he reminded me that a lot of people have been asking about this Gold-Digging Excursion thing we’re doing. How they really, really want to go, but either:

  • They have no website
  • or…

  • Their site design entirely sucketh

Combine this with the fact that I’m currently booked for design work until May 31st, and you’ve got a humdinger of a problem. But I’m not a problem kinda gal. I’m a solution kinda gal. So here’s what I did.

I designed this beautiful, gorgeous, oh-wow-I-wish-I-had-this-site kind of site. I built it on Headway, a WordPress framework that gives the non-techy person drag ‘n drop superpowers (even techy people will love it). And I decided to give it away to all of my Gold-Digger participants.

Go ahead, you can dance if you want to. (I am.)

So here’s the plan. If you have no website (or if your site design entirely sucketh), come with us. I designed this site for you and will show you how to get it going and customize it in the most strategic way possible. And you’ll get to do all of the other fun, empowering stuff that will help you find your website’s untapped cash potential (read more about the excursion here).

Wanna take a look?

I’m calling it Vega (click on the image for the full version).

Vega is a clean, customizable design that says “I am awesome!” without even trying. It’s WordPress-built, which means it’s easy for you to handle your content yourself, and even more than that, it’s Headway-built, which means it’s easy for you to customize the design yourself (if there’s something easier than drag ‘n drop, let me know…but I’m pretty sure that’s as simple as it gets). And it’s only available to Gold-Digging participants.

And with that…a shocking announcement

Well, sort of shocking. And kind of hard for me to say, actually. LiteSites are going on a vacation. (To Maui, I think. Someplace tropical.) I’m going to be focusing on my from-the-ground-up work and the Gold-Digging Excursion for a while.

If you’re already booked for a LiteSite, don’t fret! You’re still booked. And you are more than welcome to switch over to the Gold-Digging Excursion if you’re drooling over the Vega design and want to do in-depth profit-discovering activities with us.

And finally…

Early-bird registration is ending Wednesday. As in, tomorrow. And unless you’re signed up for yummies, you won’t be getting a reminder.

Bon voyage, LiteSites. Have fun in Maui. Bring me back something.

Reminder from your friendly neighborhood WordPress junkie

Apparently, WordPress versions earlier than 2.8.4 are under attack. Upgrade today, folks.

If you’ve got a pretty recent version of WordPress, login to your admin panel and expand the “Tools” section. Click on “Upgrade.” That should clue you in on whether or not you are using the most recent version. Recent versions have a one-click upgrade option, but it doesn’t work with all hosting configurations. If yours doesn’t, you’ll have to go through the whole fun-tastic upgrade process.

Lorelle’s covering the issue more thoroughly, and she’s got a list of other articles referencing it, in case you’re interested. (And thanks to cj Madigan for alerting me over the weekend. This definitely isn’t breaking news, so if you haven’t upgraded yet, it should be a priority.)

Heading to Boulder for some high-style fun

I’ll be traveling on Wednesday and Friday, so it’ll be quiet here this week. However, traveling always inspires lots of profound tweeting, so we can keep in touch there. If you happen to be in Boulder, don’t forget to let me know so that we can hang out at the clothing swap. I’ll be in Nashville when I get back from Boulder, so…Nashville friends? We should hang, too.

See you guys back here next Monday! In the meantime, upgrade and be happy.

What to do when your site is misbehavin’

So your site is down. That sucks, man. Let’s just take a moment and breathe deeply. Big, calming belly breaths. Maybe do the Dance of Shiva. (I have no clue what that is, but the picture has a girl with a lot of arms. I think having lots of arms must be calming.)

Now, let’s work on this for a moment.

First, you need to figure out if your site is down for everyone or if it’s just you. Enter your site’s address into downforeveryoneorjustme.com, and you’ll get the answer lickety-split.

If it’s just you…

Have you been working on your site in the last 15 minutes?
Yeah? Lucky you. You have one of those sensitive hosting companies that bans you from your own site for refreshing it too many times. (I have one of these companies, too. The thrill!)

It’s actually a nice feature so that spam-bots can’t crash your site by continually refreshing it and/or leaving comments or submitting forms. It’s protective, really. But also annoying.

You can try asking your hosting people if they can add your computer’s IP address to a “do not block” list. Your IP address is simply a number that is assigned to your computer and your computer only. It’s like a web address for your computer (click that link up there to find yours). My people wouldn’t (or couldn’t) unblock mine. But I can’t see why it would be a huge deal.

OR you can wait 15 minutes to get back on your site. That seems to be the going timeframe for being blocked.

OR (if you don’t mind the annoying, sometimes disgusting ads), you can access your site through an internet proxy. These sites are designed to keep your IP address private while you’re browsing, so they’re useful for getting into a site that is blocking your IP address. The ads are questionable, but sometimes you’ve just gotta get to your site.

Oh. You haven’t been working on your site?

It’s probably:

  1. Your connection at home. Re-start your modem. Re-start your wireless router. Try getting to your site on another computer if you have one.
  2. Your internet service company. Call ‘em up and tell them what you told me. Your site is down, it’s down only for you, and your modem and wireless router are not the problem. Enjoy the (not) calming elevator music while you wait.

If it’s down for everyone…

Now you can start thinking bad thoughts about your hosting company. (!@#$!@#$!) But first, let’s take a minute to assess the situation.

First, try logging in to your hosting control panel. Sometimes your host will leave messages for you about your site’s status if they know about an issue.

Next, if you use WordPress, log in to your administration area. Go to your plug-ins section. Do you have 15 or more plug-ins activated? De-activate whichever ones you are not using. Your host is probably going to blame your plug-ins and/or the inefficiency of your database.

Finally, call your host and ask them what’s going on with your site. You are now armed with enough information so they can actually give good service. Usually, hosting providers aren’t the enemy. It’s just hard to communicate with them if you don’t know what the heck they’re talking about.

(And side note? You do NOT have unlimited bandwidth or unlimited server space. No matter how hosting companies advertise it, there are limits. And believe me, you’ll know when you’ve hit them.)

Featured Category Test

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How to add extra spacing between paragraphs in WordPress

If you know HTML/XHTML, skip this post. Just pass go and head directly to Big Shot City. We’ll wave as you pass.

If you use the Visual Editor in WordPress to write your blog posts (as opposed to the HTML Editor), then it’s pretty simple. The world is at your fingertips. You can highlight something, press “i”, and it italicizes. Brilliant. You can highlight something else, press the chain-looking button, and create a link. Easiest thing in the world. What you see is what you get.

Pretty much.

But have you ever tried creating an extra space between two paragraphs? You push “return” and then “return” and then “return” again. In Word, it would show up as a big extra space. WordPress ignores it. (There’s a good reason for that, but you don’t need to fill your brain with such nonsense. Suffice it to say, it doesn’t work.)

The easiest way to insert a blank space is to switch over to the HTML editor (I promise…it’s not that bad). Put your cursor at the end of the paragraph that will be before the extra space. Hit return twice (as if you are starting a new paragraph). Then enter the following:

<p> &nbsp; </p>

Basically, what you’re doing is starting a new paragraph (<p>), putting a space in that paragraph so that it’s not empty and WordPress doesn’t ignore it (&nbsp;), and then ending the paragraph (</p>). Here’s an example of what it will look like in the HTML editor.

One time, I wrote a whole paragraph about how awesome I was. It was a short paragraph.

<p> &nbsp; </p>

Oh look, when I publish this post, there’s going to be a bunch of extra space above me! Yippee!

When you publish it, it will look like this:

One time, I wrote a whole paragraph about how awesome I was. It was a short paragraph.

 

Oh look, when I publish this post, there’s going to be a bunch of extra space above me! Yippee!

Easy. And you can add in as many of these bad boys as you like.

By the way, if you Big Shots stuck around and are now thinking “But THAT’S not semantically correct!” then here’s your cookie.

squirrel-cookie
Image by Tomi Tapio

Oh crap. The squirrel got it. Well there you go.